{"id":2743,"date":"2018-12-28T17:11:26","date_gmt":"2018-12-28T22:11:26","guid":{"rendered":"http:\/\/www.alighaemi.com\/wp\/?p=2743"},"modified":"2019-01-22T19:20:14","modified_gmt":"2019-01-23T00:20:14","slug":"cold-calling-before-during-and-after","status":"publish","type":"post","link":"https:\/\/www.alighaemi.com\/wp\/?p=2743","title":{"rendered":"Cold Calling:  Before, During And After"},"content":{"rendered":"<div id=\"attachment_2744\" style=\"width: 310px\" class=\"wp-caption aligncenter\"><a href=\"http:\/\/www.alighaemi.com\/wp\/?attachment_id=2744\" rel=\"attachment wp-att-2744\"><img aria-describedby=\"caption-attachment-2744\" decoding=\"async\" loading=\"lazy\" class=\"size-medium wp-image-2744\" src=\"http:\/\/www.alighaemi.com\/wp\/wp-content\/uploads\/road-363265_960_720geralt-300x300.jpg\" alt=\"\" width=\"300\" height=\"300\" srcset=\"https:\/\/www.alighaemi.com\/wp\/wp-content\/uploads\/road-363265_960_720geralt-300x300.jpg 300w, https:\/\/www.alighaemi.com\/wp\/wp-content\/uploads\/road-363265_960_720geralt-150x150.jpg 150w, https:\/\/www.alighaemi.com\/wp\/wp-content\/uploads\/road-363265_960_720geralt-96x96.jpg 96w, https:\/\/www.alighaemi.com\/wp\/wp-content\/uploads\/road-363265_960_720geralt-24x24.jpg 24w, https:\/\/www.alighaemi.com\/wp\/wp-content\/uploads\/road-363265_960_720geralt-36x36.jpg 36w, https:\/\/www.alighaemi.com\/wp\/wp-content\/uploads\/road-363265_960_720geralt-48x48.jpg 48w, https:\/\/www.alighaemi.com\/wp\/wp-content\/uploads\/road-363265_960_720geralt-64x64.jpg 64w, https:\/\/www.alighaemi.com\/wp\/wp-content\/uploads\/road-363265_960_720geralt.jpg 720w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><p id=\"caption-attachment-2744\" class=\"wp-caption-text\">Photograph Credit: Geralt<\/p><\/div>\n<p>&nbsp;<\/p>\n<p>Cold calling for an enterprise product or service is not the same as cold calling for a low cost item. A high value cold call is not a hit and run. It is not a quickie. Respectfully, it is not B2C. It is not to sell the product or service. Sellers should internalize the difference.<\/p>\n<p>&nbsp;<\/p>\n<p>Let\u2019s assume that sellers understand that a cold call<a href=\"http:\/\/www.alighaemi.com\/wp\/?p=564\"> should never be a cold call<\/a> by now. So what is it for if enterprise prospecting is not to close a sale? It is to start a process. It is to understand the process. It is to go from cold to lukewarm. It is about a human connecting with a human and to lay the foundation for a relationship. Hard selling will not work.<\/p>\n<p>&nbsp;<\/p>\n<p>This is not an easy process, which is why sellers must take the time to not make it any harder for both sides. The caller needs to garner enough interest to begin a conversation and a process. That is all. Let\u2019s compare the process to a marriage (OK don\u2019t get excited). No one begins the process by proposing and getting a \u2018yes\u2019 on the first date or meeting. With the obvious said how does the dance, which is the process to gain interest, show industry and role-based relevance and prove merit begin?<\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li>It begins with the above-mentioned research and relevance factors. <strong>Why and how can you be relatable to them<\/strong> because it is never about the caller. It is about the prospect.<\/li>\n<li>Armed with those then comes the <strong>short, open-ended questions<\/strong> to obtain guidance for the next steps. Prospects are not stupid and do not need to be spoon-fed or have their time wasted. They are actively assessing if there is a reason they should stay on a call (or e-mail chain) with you.<\/li>\n<li>It is up to the caller to set parameters however. Ask and be guided, but also <strong>have a reason for your call<\/strong> because you are the expert. As the publisher, creator, vendor or seller you have knowledge of what you can do for them and how it has tangibly helped persons and companies like them. This requires the caller to be confident and convey the same.<\/li>\n<li><strong>Stay away from jargon and product names<\/strong>. Assuming they mean something to someone will either lead to putting people off or asking them to potentially admit they are ignorant.<\/li>\n<li>Know where you are going with it. To state the obvious the point is not to feel good about reaching somebody, adding connections on LinkedIn or following someone on Twitter. These are all means to an end. <strong>The point is to begin a relationship.<\/strong><\/li>\n<\/ul>\n<p>Bonus: <strong>Measure, Review, Track<\/strong>. Assess your success rate by number of \u2018touches\u2019 and over specific lengths of time to know what works and what does not, how you are doing over a comparable measure of time and adopt what works and change what does not. This includes not only assessing the first touch, but also the continuous process of working with prospects no matter which stage of the process and relationship one is in. Bottom-line: if the first approach content does not work it needs to be changed.<\/p>\n<div id=\"attachment_2745\" style=\"width: 310px\" class=\"wp-caption aligncenter\"><a href=\"http:\/\/www.alighaemi.com\/wp\/?attachment_id=2745\" rel=\"attachment wp-att-2745\"><img aria-describedby=\"caption-attachment-2745\" decoding=\"async\" loading=\"lazy\" class=\"size-medium wp-image-2745\" src=\"http:\/\/www.alighaemi.com\/wp\/wp-content\/uploads\/need-help-2939262_960_720mohamed_hassan-300x300.png\" alt=\"\" width=\"300\" height=\"300\" srcset=\"https:\/\/www.alighaemi.com\/wp\/wp-content\/uploads\/need-help-2939262_960_720mohamed_hassan-300x300.png 300w, https:\/\/www.alighaemi.com\/wp\/wp-content\/uploads\/need-help-2939262_960_720mohamed_hassan-150x150.png 150w, https:\/\/www.alighaemi.com\/wp\/wp-content\/uploads\/need-help-2939262_960_720mohamed_hassan-96x96.png 96w, https:\/\/www.alighaemi.com\/wp\/wp-content\/uploads\/need-help-2939262_960_720mohamed_hassan-24x24.png 24w, https:\/\/www.alighaemi.com\/wp\/wp-content\/uploads\/need-help-2939262_960_720mohamed_hassan-36x36.png 36w, https:\/\/www.alighaemi.com\/wp\/wp-content\/uploads\/need-help-2939262_960_720mohamed_hassan-48x48.png 48w, https:\/\/www.alighaemi.com\/wp\/wp-content\/uploads\/need-help-2939262_960_720mohamed_hassan-64x64.png 64w, https:\/\/www.alighaemi.com\/wp\/wp-content\/uploads\/need-help-2939262_960_720mohamed_hassan.png 720w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><p id=\"caption-attachment-2745\" class=\"wp-caption-text\">Photograph Credit: Mohamed Hassan<\/p><\/div>\n<p>&nbsp;<\/p>\n<p>Practice and know the reason behind the cold call and prospecting. One never knows when the connection is the one and only opportunity to begin the process. As always, the fundamentals apply. The foundation for success is asking, doing and doing both more and often.<\/p>\n<p>&nbsp;<\/p>\n<p>PS: And for goodness\u2019 sake if you cannot feel genuinely good about your product or service, cannot stand behind it or know it is not helpful to the potential customer run, don\u2019t walk, to your boss\/engineering\/manufacturing\/programming\/whatever department to get the item changed and improved or a new job or back to school.<\/p>\n<p>&nbsp;<\/p>\n<p><em>*Things That Need to go away: Cold Calling And Not Knowing Target Industry And Role<br \/>\n<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; Cold calling for an enterprise product or service is not the same as cold calling for a low cost item. A high value cold call is not a hit and run. It is not a quickie. Respectfully, it is not B2C. It is not to sell the product or service. Sellers should internalize the <a href='https:\/\/www.alighaemi.com\/wp\/?p=2743' class='excerpt-more'>[&#8230;]<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"","_lmt_disable":""},"categories":[3,10],"tags":[417,412,13,413,15,414,416,415],"aioseo_notices":[],"modified_by":"Ali Ghaemi","_links":{"self":[{"href":"https:\/\/www.alighaemi.com\/wp\/index.php?rest_route=\/wp\/v2\/posts\/2743"}],"collection":[{"href":"https:\/\/www.alighaemi.com\/wp\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.alighaemi.com\/wp\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.alighaemi.com\/wp\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.alighaemi.com\/wp\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2743"}],"version-history":[{"count":0,"href":"https:\/\/www.alighaemi.com\/wp\/index.php?rest_route=\/wp\/v2\/posts\/2743\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.alighaemi.com\/wp\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2743"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.alighaemi.com\/wp\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=2743"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.alighaemi.com\/wp\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=2743"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}