Mar 272006
 

Rejection is almost a given in sales. Even people with bad personal hygiene at pubs see less rejection than salespersons.
Improving your attitude and mentality can help salespeople overcome the problem. It will keep you moving and doing the series of things needed to succeed.
1- It is not personal! The customer rarely hangs up, does not return messages or turns you down in person because of your name or address.
2- Keep trying without worrying. Tenacity will be rewarded.
3- Clients can see or hear a lack of confidence and a defeated attitude. Don’t give the person who rejected you the pleasure. Keep at it.

Sales managers need to dispense confidence. Threatening, setting ultimata or deadlines is counter-productive. Instead, sales managers need to praise the sales team as a group and individually. Pick one quality for each salesperson and make it known to the person. Remind the salesperson why they were hired, which qualifications they have and how you beleive in them. Do it often.

Mar 272006
 

You might have the wrong job title if you have ever introduced yourself to or presented a business card to a prospect only to find that you did not create the intended effect!
Customers sometimes prefer to buy from more established companies. In the customers’ mind, a larger company implies more experience, bigger infrastructure and more support.
Considering downgrading your business card. Often salespersons looking for credibility acquire titles like Regional Vice-President or Senior Director Of Sales. The customer might be thinking that your company is too small if the Vice-President Of Sales has just walked in the door without an appointment or is the person answering the sales line.